Social & Community Manager

WLC is a white-label online casino solutions provider. We design, build, and operate end-to-end casino platforms that enable our partners to launch and grow their own online casino brands. Our all-in-one solution combines technology, operations, and ongoing support, with a focus on reliability, scalability, and compliance.

WLC is a global business with a team of 110+ iGaming professionals. Our team operates across Europe, Latin America, the Philippines, and beyond.

We are looking for a results-driven Social & Community Manager
to be part of our fast growing Casino department.

Position Summary

The Social & Community Manager (Crypto-Focused) is responsible for managing and growing the brand’s presence across crypto-native platforms, fostering an engaged Web3 community, and driving user acquisition through strategic social media and community engagement.

This role requires deep familiarity with blockchain culture, crypto terminology, and real-time market trends.

Key Responsibilities

Duties will include but are not limited to: 

• Manage daily content across Telegram, Discord, X, and other crypto channels.
• Create engaging content while maintaining a consistent Web3 brand voice.
• Moderate communities, respond to user inquiries, and foster organic discussions.
• Escalate technical, compliance, or reputational issues promptly to relevant teams.
• Develop and execute strategies to grow community size, engagement, and retention.
• Track and report community performance metrics (followers, active users, engagement, retention).
• Plan, manage, and optimize budgets for community campaigns, giveaways, and referral programs.
• Collaborate with influencers, crypto KOLs, and manage their accounts.
• Monitor market trends, competitor activity, and emerging narratives.
• Draft and distribute announcements for token listings, partnerships, product launches, and roadmap updates.
• Ensure all messaging and campaigns comply with regulatory, compliance, and responsible gaming guidelines.
• Support cross-team projects, providing insights from community feedback to marketing, product, and customer support teams.
• Maintain documentation and logs of community interactions, issues, and campaign performance for review and analysis.

Requirements

• 2 years in crypto/Web3 projects, blockchain startups, crypto exchanges, casinos platforms.
• Proven experience managing Telegram & Discord communities.
• Strong understanding of blockchain, tokenomics, DeFi, wallets, and exchanges.
• Skilled with social scheduling tools, analytics dashboards, and moderation bots.
• Experience managing budgets for campaigns, events, and community growth initiatives.
• Deep knowledge of crypto culture and excellent written communication.
• Proactive, adaptable, and comfortable in fast-paced, evolving environments.
• Strong problem-solving skills and the ability to escalate issues effectively and professionally.

Benefits

• Competitive salary and benefit package
• Hybrid working environment
• Modern Office