Outbound Agent - Danish Speaking
Betsson GroupJoin Our New Danish-Speaking Customer Service Team at Betsson Group – Based in E2 Hub
Are you a natural problem solver, strong communicator, and people person? We want you to be part of our brand-new Customer Service team at Betsson Group!
We’re looking for fluent Danish speakers to join us in delivering outstanding customer experiences in a fast-paced, dynamic environment. This is your chance to be part of a multicultural team and an industry-leading iGaming company.
The Role:
You’ll play a key role in providing seamless customer service and supporting our Danish-speaking customers through a range of queries. This role is perfect for someone who thrives in a target-driven setting and values quality customer interaction.
Responsibilities:
- Work towards daily KPIs and performance targets
- Make outbound calls to existing customers to build strong connections and provide tailored support
- Communicate confidently via phone, chat, and email in Danish
- Understand customer needs and offer suitable solutions or follow-up support
- Collaborate effectively with your team while managing your tasks independently
Requirements:
- Fluency in Danish (spoken and written)
- Strong communication skills and customer-first mindset
- Experience in customer service (face-to-face, online, or phone-based)
- Ability to multitask and manage time effectively
- Proficiency in Microsoft Office
- iGaming experience is a plus
Benefits:
We offer a variety of exciting benefits to our employees, including:
🥘Lunch provided between Monday to Friday on site
🧘♀️Wellbeing allowance per year
💲Work from home allowance
🏡Hybrid model
💻2 weeks of remote work (abroad)
📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)
🎂Milestone birthday
🏥Private Health Insurance
♿Temporary Total Disability & Personal Accident Insurances
🛡️Life & Corporate Travel Insurance
💵Discounts with local companies in Malta
💰Optional Pension Plan
✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus)
Good to know:
- Start date: Every second week, training provided
- Salary: Base salary + bonus scheme
- Rotating shift-based work
- Location: Malta, St Julians
Join our team at Betsson and become a part of a dynamic and rewarding work culture that values your growth and development. Apply now and take the first step towards a fulfilling career in the iGaming industry.