Quality Assurance Analyst (Manual)

We are seeking a Quality Assurance Analyst with strong software development skills and a passion for data-driven quality improvements. You will work with our talented team vertical leaders and the operations teams to build and maintain pipelines, dashboards, and tools that measure and enhance the quality of our client-focused igaming products.

You'll work closely across multi-functional development teams to collect, process, and analyze data from GitHub, Bitbucket, Jira, and CICD pipelines. You will also have the opportunity to contribute to and improve our DORA metrics, and other KPIs, ensuring they align with our Quality Vision and governance framework.

You will collaborate closely with our Front-end, Middleware, and DevOps teams, supporting a diverse set of solutions including our front-end platforms, CMS system, and the Messaging that power both external partner integrations and our internal platforms. You will also work hand-in-hand with the Quality Assurance Governance team to turn data into actionable insights and help drive continuous improvement across the organization.

By joining us, you’ll be part of a team that thrives on innovation, creativity, and measurable impact, and a team that embraces new ideas, builds meaningful solutions, and stays at the forefront of technology and quality engineering practices.

Key Responsibilities

• Design, build, and maintain TypeScript/Node.js pipelines that collect quality data from GitHub, Bitbucket, Jira, and CI/CD systems.
  
• Automate data ingestion, transformation, and storage into PostgreSQL databases to support accurate and timely reporting.
  
• Define, calculate, and maintain key QA and engineering metrics, including DORA, CTAI, DDR, CPDD, MTTD, and MTTR.
  
• Continuously monitor and validate metric accuracy, ensuring alignment with the organization’s Quality Vision and governance framework.
  
• Build and maintain Metabase dashboards that visualize metrics by vertical, team, and release.
  
• Provide actionable insights and monthly KPI summaries to stakeholders, including operations, product, and leadership teams.
  
• Integrate metrics collection into CI/CD pipelines to capture failures, acknowledgments, and fixes in near real-time.
  
• Partner with DevOps and development teams to implement instrumentation for improved release observability.
  
• Work closely with our PAM, Front-end, Middleware, and Operations teams to understand quality challenges and provide data-driven recommendations.
  
• Support Quality Governance by providing insights that inform policies, testing strategies, and continuous improvement initiatives.
  
• Identify gaps in current metric collection or reporting processes and propose automated solutions.

• Stay up to date with industry best practices in quality engineering, observability, and software metrics.

Requirements

• Programming: Strong proficiency in TypeScript and Node.js, with experience building data pipelines and automation tools.
• Databases: Solid experience with SQL and PostgreSQL, including schema design, query optimization, and data integrity best practices.
• CICD & DevOps: Familiarity with CI/CD pipelines, build systems, and tooling to capture metrics and integrate automated testing results.
• BI & Visualization: Experience building dashboards in Metabase (or similar tools like Grafana or Tableau or PowerBI), with the ability to turn raw data into actionable insights.

Benefits

• Great career development opportunities
• Hybrid working model
• International Health Insurance
• Health and Wellbeing Package (350 EUR per year)
• Birthday Day Off
• Me Time - 1 day off per year

About Gaming Innovation Group

We are an award-winning iGaming platform and sportsbook provider supplying industry-leading solutions to our partners and their players. We specialise in helping online and land-based operators expand their iGaming and sports betting business on a global scale, focusing on innovation and customisation to power localised customer experiences and intimate user journeys. As a regulated markets specialist, we offer compliant entry into 36+ complex regulated markets around the world.

Our powerful iGaming platform is built to be scalable, open and user-centric, rapidly integrating with our partners' existing tech and preferred third parties. It provides a personalised user experience through our suite of real-time marketing tools, real-time data, and real-time rules engine, allowing our partners to build their own automated bespoke rules, without the need for coding knowledge.

Our sportsbook is built mobile-first and provides a premium player experience through our Bet builder, comprehensive Live betting capabilities and Player props. Our partners benefit from tailored odds, personalised margins, and risk management strategy, increasing the players’ personalised experience. Our partners benefit from an in-house trading team available 24/7 through direct communication channels, delivering unparalleled agility and service to all our partners, around the clock.