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General Manager (Squad Manager/ Country Manager)

Catena Media
Full-time
Remote
Malta
Business, Management
The General Manager plays a pivotal role in our dynamic affiliate marketing business, leading the operational management of one of our flagship products. Reporting to theVPr of Operations, this role is responsible for overseeing the profit and loss (P&L) for the product, leading cross-functional teams, and driving initiatives with intent and purpose to optimize performance and achieve revenue and EBITDA targets.

YOUR CHALLENGE:

    • Take ownership of the profit and loss statement for the assigned product, including revenue, expenses, and profitability analysis.
    • Develop and implement strategies in conjunction with the squad to maximize revenue and profitability while managing costs effectively.
    • Lead a diverse team of professionals across various functions (a squad), and collaborate regularly with the commercial and product teams.
    • Manage the budget for the product, including forecasting, planning, and monitoring expenses to ensure financial targets are met.
    • Identify opportunities for business growth, cost optimization, and efficiency improvements.
    • Set clear and measurable success metrics and objectives and key results (OKRs) for the product and squad, aligned with overall company goals.
    • Ensure accountability and operational alignment by establishing and leading recurring squad ceremonies (daily standups, retrospectives, metrics review etc) and any other process that will foster an efficiency-oriented culture in the squad. 
    • Track progress against OKRs and adjust strategies with the squad as needed to achieve targets.
    • Understand all relevant metrics and targets for the product, including key performance indicators (KPIs) and funnel metrics.
    • Maintain a view on the overall performance of all funnel metrics, using relevant insights or expertise from dedicated teams.
    • Monitor performance closely, identifying variances and issues proactively, and discussing and implementing corrective actions with the squad as necessary.
    • Drive initiatives and projects with the squad to increase revenue and improve EBITDA margins, leveraging insights from data analysis and market trends.
    • Measure and report on the success of initiatives, highlighting improvements in revenue and profitability.
    • Provide regular insights and reports to the General Manager, COO or others, as requested or on an as needed basis.
    • Keep up to date with industry trends and insights and competitor analysis to enable informed strategic decision making and knowledge cascading
    • Collaborate with other P&L owners and peers to establish synergies, parallel experiments and exchange insights and learnings to benefit the overall business.
    • Proactively raise and/or participate in cross-team projects for revenue/cost optimization for the company. 

Leadership and team management responsibilities:

    • Managing team performance effectively through the practicing of ongoing performance management, including conducting performance reviews and regular 1-1 meetings
    • Leading by example by delivering positive results and being a visible Catena ambassador
    • Communicating effectively and ensures information is delivered in a clear and timely manner
    • Taking ownership of recruitment and selection for your team by working closely with HR and TA teams
    • Enabling team and individual growth from induction stage to ongoing learning and development
    • Any other adhoc tasks which may be assigned by management from time to time

TO DO IT, YOU WILL NEED:

    • Education: Bachelor’s degree in Business, Finance, Marketing, or a related field; Master’s degree is a plus.
    • Industry Experience: Proven expertise in operations management, ideally within the affiliate marketing and iGaming sectors.
    • Strategic Leadership: Demonstrated success in driving business outcomes through strategic planning, data-driven decision-making, and effective execution. Strong business acumen and a proven track record of delivering results in a competitive environment.
    • Team Leadership: Exceptional leadership and team management skills, with the ability to motivate and lead cross-functional teams to achieve company goals.
    • Cross-Functional Collaboration: Experience working in a matrix organizational structure and collaborating with diverse teams to achieve business objectives.
    • Financial Management: Strong understanding of financial principles, including budgeting, forecasting, and P&L analysis.
    • SEO Expertise: Hands-on experience with SEO experimentation and optimization strategies.
    • Analytical Skills: A data-driven approach with the ability to analyze trends, draw insights, and make decisions that drive growth.
    • Communication: Excellent verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels of the organization.
Working Conditions: 
This role can be either remote or within one of Catena’s global offices, but will oversee a team that is spread across numerous geographies and global time zones. The ability to be flexible with working hours, to attend early or late meetings across time zones is required. The company continues to transform its global structure and this role is expected to be able to both support and adapt to said changes.  Periodic global travel is anticipated. 
Physical Requirements: 
None, beyond the ability to travel.
The job description doesn't imply an employment contract, nor is it intended to include every duty, task or instruction for which the employee is responsible. Other tasks may be assigned, based on business needs and the department supervisor's request.
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