Feature Delivery Manager

Altenar is an international IT company founded in 2011, with offices in Malta, Greece, Georgia, the Isle of Man, and Uruguay. We specialize in high-load software development and provide one of the best technology solutions for the iGaming industry worldwide.

We build and operate some of the world’s best Sportsbook technology. Our teams are diverse and mostly organised by function or specialisation domain. We have healthy matrix communication in place, but need to work on our estimation, delivery capacity measurement and task sequencing to improve the predictability of our feature and platform architecture delivery. Our teams develop the components that make up the functionality of our Platform-as-a-Service and operate it at scale within our own hosting architecture. Feature delivery and platform architecture delivery often go hand-in-hand and require orchestration to meet the demands of our customers.

We would like to establish a small team of Feature Delivery Managers to work with our product stakeholders, business analysts and technical teams.

Key relationships of the role:

Feature Delivery Managers will take on assignments that have substantial business objective clarity and supporting cases to allow correct delivery. The Business Analysts who provide the starting point to a deliverable, will provide continuous support throughout the delivery of that specific feature. Technical Domain leads are some of the key people Feature Delivery Managers interact with and also provide support to the assigned technical engineers working on delivery.

As a high-profile role, Feature Delivery Managers are regularly involved in the roadmap delivery sequencing and the management of priority changes. Their assessment on the impact and feasibility of delivery priority changes carries a lot of weight.

Feature Delivery Managers help each team plan their sprints and prepare for this by defining the relative scheduling required.

The Feature Delivery Managers will be responsible for the delivery of multiple features at a time by functional teams (development & infrastructure) working together within the context of one platform architecture and supported by one or more Business Analysts.

What qualities and behaviours are required

• Graduate-level education in a related field (ex: CS, Engineering, Operations)
• Experience in leading projects within the context of software development and IT infrastructure and involving multiple teams or parties
• Experience in leading projects through their full lifecycle including risk assessment, tolerance tracking, and delivery of non-functional requirements
• Excellent verbal and written communication skills
• Working knowledge and proficiency in at least one project management methodology and at least one visualisation/tracking tool (definitely comfortable working with Gantt charts and baselining)
• Experience working with ITIL processes for Service Management
• Experience and/or training in people management, conflict management and negotiation,
• Prior roles as an individual contributor in a technical role
• Must demonstrate patience in establishing relationships with people and their existing relationships with others and with technology
• Must maintain project/delivery documentation and lead the formation of healthy habits by example (where relevant) and by demonstrating its value for the delivery of technical documentation (by the technical teams)
• Must bring strong spatial visualisation/mental visualisation skills to understand the deliverable and help the delivery team achieve the same understanding
• Must be capable of iterative questioning to challenge assumptions and root cause delivery concerns
• Must hold the people assigned to a delivery team accountable for their individual deliverables, and guide them on the relative sequence to adopt between different feature deliverables
• Experience in running meetings for effective outcomes

What qualities and behaviours are desirable:

• Proficiency in the use of Atlassian JIRA and associated plug-ins
• Formal certification as Scrum Master, PRINCE2 practitioner, PMbok or other relevant methodology
• Experience working with distributed teams

Benefits:

• Stable and flexible working environment
• Career growth opportunity
• Training and professional development events
• Health insurance
• Competitive remuneration and benefits
• Teamwork and accountability
• Sense of community and defined company culture
• Diverse workplace
• Modern comfortable office in the center of St Julians
• Corporate parking near our office
• Gym reimbursement