Who are we?
Welcome to Multiple (https://themultiple.com), your go-to iGaming service provider. We’re here to empower iGaming operators, allowing them to thrive in such a volatile industry. Our years of expertise, cutting-edge technology, and passion for delivering extraordinary player experiences make us the right choice for any company looking to elevate their success. We offer a range of iGaming offerings such as; Gaming Services, Casino Marketing, Sportsbook Marketing and Operations, Creative, Data and B.I, Operations (CS, RPF, KYC), VIP Management, Acquisition, Social Media, Content, Product, Legal and Compliance.
The Role
We are seeking a Casino Manager to join our rapidly growing company in Malta. In this role, you will support the Head of Casino in overseeing all aspects of the casino vertical, including game launches, lobby management, and performance analysis. The role involves managing relationships with third-party suppliers, assisting in commercial performance analysis, and collaborating with other departments to ensure seamless customer experiences.
Key Responsibilities:
- Oversee the casino vertical including game launches, lobby management and performance analysis.
- Maintain strong relationships with third-party suppliers within the casino vertical, liaising with game providers on deals, promotions, and new or exclusive game releases.
- Assist the Head of Casino with commercial performance analysis.
- Partner with the Head of Casino to create a detailed product plan focused on improving the product and platform.
- Collaborate with other departments and teams to ensure alignment across all customer touchpoints.
- Remain updated on regulatory guidelines and ensure compliance with new market and license requirements.
- Manage game technical issues and handle tickets escalated from Customer Support regarding front-end and game-related issues.
Requirements:
- At least 1 year of experience in online casino management
- Extensive knowledge of Casino games and providers
- Strong understanding of casino operations, player behavior, and game providers
- Excellent analytical and problem-solving abilities
- A proactive approach with keen attention to detail
- Excellent interpersonal, negotiation, and collaboration skills
- Ability to work in fast-paced environment
What we offer:
- Attractive remuneration package
- Health Insurance
- Wellness benefit (after probation)
- Optician/Spectacle and Blue Lens Benefit (after probation)
- Breakfast/lunch all week
- Monthly snacks allowance
- Training support
- Modern office facilities
- Exciting Company Events
- Beer Fridays
- Refer a friend bonus
- Relocation package (if required)
You should not apply if ...
- You want a normal 9-5 job. This role is not easy & requires an all-in mentality. We are looking for team members who will put in the work that others won`t.
- You cannot take constructive feedback.
- You can`t handle stress and pressure.
- You have the mindset of "Quick Money", this is a marathon, not a sprint.
- You do not embody our core values.