Sportingtech is a multi-award-winning provider of turnkey betting and gaming solutions designed for regulated and emerging markets around the world. With offices in Malta, Bulgaria, London, Brazil and Portugal, our iGaming platform offers everything covering sportsbook, casino and retail via a modular system and intuitive back office for a fully omni-channel solution. Our unparalleled ability to cater for local-market customisation and operator preferences provides players with an optimal betting experience, resulting in proven growth for our rapidly expanding customer base.
Where you Fit In:
The Business Intelligence Manager owns, processes, and analyses all data from our back office on our B2C clients. This role involves highlighting trends, making recommendations to the Exec team, Product Teams, and Key Account Managers and adding value to our clients by recommending ways to make their marketing and promotional activities more efficient through reporting. Internal reporting is also critical to the role, providing visibility to the entire business.
Who are You?
You are a data-driven leader with a passion for transforming complex data into actionable insights that drive business success. With a strong analytical mindset and technical expertise in BI tools like Power BI and SQL, you thrive in fast-paced environments where data informs strategic decision-making. You are proactive, detail-oriented and able to communicate insights effectively to senior stakeholders, influencing key business decisions. As an experienced manager, you enjoy leading teams, optimising workflows and fostering a culture of continuous improvement. Ideally, you bring industry experience in online gaming or a similarly data-heavy sector, ensuring you can quickly understand key performance drivers. Above all, you are a problem-solver, always looking for ways to enhance data accessibility, reporting efficiency, and the overall impact of business intelligence within a growing global organisation.
The impact you will have:
- Evaluate and potentially implement new BI systems to extend the capabilities of our back office.
- Work on integrating all data into third-party systems, ensuring accessibility and ease of use for all stakeholders.
- Set up detailed daily reports tailored to different teams within the organisation, providing timely updates on overall KPIs and individual client KPIs.
- Take ownership of the workflow, from request to delivery of data, reporting, and analysis, driving value and efficiency improvements.
- Develop strong relationships with senior stakeholders, including Directors, Departmental Heads, and Product Owners.
- Collaborate closely with Product and Operational teams to provide engaging and clear insights in the appropriate context, enabling actionable recommendations.
- Enhance data accessibility within the department, including building business cases to enrich the data warehouse and improve the quality of analysis.
- Lead the implementation of a comprehensive customer lifetime value modeling system, combining it with acquisition spend information to provide key KPI statistics and ROI analysis by granular channel.
- Collaborate with client acquisition teams to optimise marketing and acquisition efforts based on data-driven insights and recommendations.
- Drive the development and delivery of innovative analytical solutions that enable the company's rapid digital revenue growth.
- Establish a robust data governance framework, including data quality management processes and compliance protocols, to ensure accurate and reliable insights.
- Prepare and deliver monthly client reports with comprehensive insights to stakeholders, including the Exec team, Product Teams, and Key Account Managers.
- Highlight key performance metrics, trends, and opportunities for improvement to drive marketing and promotional activities.
- Provide actionable recommendations to enhance client engagement, increase customer lifetime value, and optimise marketing strategies.
What we’re looking for:- Hold a degree in Mathematics or a numerate field, with knowledge of probability and statistics being advantageous.
- Proven experience in managing and developing people and teams.
- Track record of managing an analytical team's output, capturing requirements, prioritizing tasks, and effectively managing expectations.
- Advanced proficiency in Microsoft Office, especially Excel and PowerPoint.
- Experience in extracting, analyzing, and interpreting large and complex data sets.
- Minimum of 3 years of experience in a similar BI/Analytics focused role.
- Strong experience with ROI analysis and utilizing SQL for data manipulation and analysis.
- Familiarity with the online gambling industry is desirable.
- Deep understanding of best practices for data analysis and visualization platforms.
- Certifications in data analytics, such as Certified Analytics Professional (CAP) or Microsoft Certified: Data Analyst Associate.
- Proficiency in other business intelligence tools like Tableau or QlikView.
- Strong communication, stakeholder management, and critical thinking abilities.
Sportingtech is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, colour, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.