Account Manager

Reporting to the Senior Manager of Strategic Accounts, the successful candidate will be assigned a number of key partner accounts, Jurisdictions, and responsible for building lasting relationships that translate into increased revenues generated through our iGaming product offerings.

The role will include the full lifecycle of sales management. Account management includes managing day to day activities of partners and cultivating new opportunities. Sales skills needed include speaking in public, presenting on products, management of legal contracts, and sales closing activities. This candidate will be expected to cultivate the relationship with the partner across the Aristocrat iGaming business. In addition, the iGaming Account Manager is responsible for creating the content launch calendar for a group of operators and/or jurisdictions.

The core responsibilities of this role are to build the content delivery plans for assigned operators in all approved jurisdictions and once the content is commercially available, guide all needed teams, both internal and external to take the content live. Once live, the team will work with the operators and internal Aristocrat teams to increase monetization of our titles through data driven marketing and feature development efforts. This role requires the ability to drive results by providing excellent planning of releases, post launch internal communications, operator communications and monetization of iGaming products through robust marketing and monetization strategies.

What You'll Do

• Market analysis, research and communicate finding to key stakeholders.
• Report game performance, and share competitive insights.
• Continually optimize Aristocrat's iGaming 360 degree commercial, promotional, and on-site content proposition for Aristocrat's customers against relevant KPIs.
• Identify and develop business opportunities with Aristocrat's customers by upselling and cross-selling products, features, content, marketing, promotional, and new market opportunities.
• Provide ongoing Account Management to assigned customers.
• Achieve annual revenue targets and have the ability to forecast accurately.
• Lead in-depth Monthly/Quarterly performance reporting, QBR's, and provide insights with recommendations and strategy/focus points to Aristocrat's customers.
• Manage and prioritize operators’ daily issues in conjunction with internal support functions.
• Own the calendar planning, launch, post launch marketing and monetization strategy of the assigned operators and jurisdictions
• Partner with data/strategy, platform ecosystem, delivery, commercial and marketing groups to develop marketing and monetization strategies.
• Prepare and conduct operator meetings for post launch marketing and monetization discussions and implementations and work with Aristocrat's partners to action on the meetings.
• Communicate and follow up on all needed assets from internal Aristocrat's teams not limited to marketing, specification documentation, data analysis, delivery timing, and commercial.
• Facilitate all Aristocrat's launch needs with the operator and communicate to Aristocrat's internally when launches occur.
• Partner with Commercial to have quarterly (minimum) calendar and release plan reviews with operators.
• Works with Delivery team to constantly understand slippage in any tech, content, or jurisdictional approvals and adjusts schedules accordingly to still maintain revenue goals

What We're Looking For

• 3+ years’ experience in the Account Management, Technical Account Management, Product Manager role, preferably in iGaming
• Must be in the UK, preferably the greater London area. (Possibly mainland Europe for the right candidate)
• Proven leadership around team member development, coaching, succession planning and living a “people first” culture in a multidisciplinary, multi-regional, multi-cultural, environment
• Ability to partner, educate and communicate complex strategies, technologies and solutions to customers, senior executives, industry groups, technical experts and the board through writing and presentations as needed

Company Summary

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), mobile games publishing (Pixel United) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

Travel Expectations

None